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BTR of Minnesota
Real People. Real Answers. 

Frequently Asked Questions

Can't find your answer? Give us a call at 952-895-5220

Whether you're searching for a hard-to-find HVAC part, shopping for snow removal equipment, or need expert service for your heavy equipment, we're here to help.

With over 20 years of experience in heavy-duty climate control, we've answered some of the most common questions to help you find exactly what you need.

Heavy-Duty HVAC Parts & Online Ordering 

Shop heavy-duty heating and cooling parts from anywhere in the country.

1. Where can I buy heavy-duty air conditioning parts online?

BTR of MN offers a wide selection of heavy-duty HVAC replacement parts available for purchase online. From AC compressors and condensers to blower motors and heating components, we help customers across the country find the parts they need.

Snowplows, Spreaders & Snow Equipment

Your local source for snow equipment sales, parts, and service. 

1. Where can I buy SnowEx snowplows in Minnesota?

BTR of MN offers SnowEx snowplows and snow removal equipment from our Burnsville location. We help customers throughout the Twin Cities find equipment suited to their vehicles and snow removal needs.

 Heavy Equipment HVAC Service & Repairs 

Professional heating and cooling solutions throughout Minnesota.

1. Do you offer mobile heavy equipment AC repair in Minnesota?

Yes! BTR provides on-site heating and air conditioning diagnostics, repairs, and maintenance for heavy equipment and commercial fleets. Our mobile service helps minimize downtime by bringing our technicians directly to your location.

 About BTR of MN 

Small business service. Big industry knowledge.

1. Where is BTR of MN located?

BTR is a locally owned business based in Burnsville,Minnesota. We provide mobile and in-shop HVAC service throughout our Minnesota service area while supplying parts to customers nationwide.

Orders & Purchases

How do I cancel or edit an order?

Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:

  • Contact our customer service via email address, or Live Chat.
  • Have your order number ready when contacting customer service.
  • We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received

Still have questions? Let's talk. 

Some questions are better answered by a real person.

At BTR, we believe great customer service starts with being available when you need us. Whether you're searching for a replacement part, outfitting a truck with a new snowplow, or troubleshooting an HVAC issue, we're ready to help.

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